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YOUR ORDERS on IT'S way

Products in stock in the our UK warehouse will be dispatched between 1 and 3 working days. All other stock will be despatched from our China warehouse and will arrive to you between 7-10 days.

These dispatch times apply from January through to October. Please bear with us during busy periods such as Christmas. Please try to order as early as possible to receive your order in time.

DELIVERY INFORMATION

(Applies To Individual Retail Orders Only Not Bulk Purchases)

united kingdom

UNITED KINGDOM

 For all retail orders within the United Kingdom we offer free standard shipping via 2nd class or courier. For 1st class there is an extra fee of £1.00.

International

INTERNATIONAL

All retail orders requiring international shipping outside of the United Kingdom will incur a postage charge as shown in the section below. 

International shipping

(Applies To Individual Retail Orders Only Not Bulk Purchases)

EUROPEAN ZONES

The follow countries are charged at the European rate:

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden. 

£3.25

Royal Mail. 3-5 working days delivery aim.

OTHER WORLD
ZONES

The follow countries are charged at Other Parts of The World  rate:

Australia, Canada, New Zealand, and United States.

£4.25

Royal Mail. 6-7 working days delivery aim. 

RETURNS

Some of our products are made to order and are personalised. It is for this reason that we can only accept returns for products if they are damaged or faulty. We can not accept returns because you have ordered the wrong one or just changed your mind.  If you need to return an item, please contact us within 3 days of receiving your order via our contact form stating details of your issue. We will then instruct you about our returns/refund procedure.

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